Contact and Service Requests

Saint Louis University's Department of Housing and Residence Life is open from 8:30 a.m. to 5 p.m. Monday through Friday, except for University holidays.

Department of Housing and Residence Life
221 N. Grand Blvd.
DuBourg Hall, Room 157
St. Louis, MO 63103

Phone: 314-977-2811
Fax: 314-977-1510

Central Office Staff

Director of Housing and Residence Life
Melinda Carlson,

Associate Director, Residence Life
Manisha Ford-Thomas,

Associate Director, Housing Operations
Jeremy Schierhoff,

Assistant Director, Assignments and Marketing
Myrinda Grantham,

Assistant Director, Residential Education
Danielle M. Nied,

Assistant Director, Housing and Residence Life
Richard Marks,
Oversees Reinert Hall, Griesedieck Complex (Griesedieck Tower, Walsh Hall, Clemens Hall) and the Village Apartments.

Assistant Director, Housing and Residence Life
John "JJ" Janulis,
Oversees Marchetti Towers, Grand Forest Apartments, Fusz Hall, Spring Hall, DeMattias Hall and Marguerite Hall.

Summer Conference Coordinator
Greg Pfeffer,

Learning Community Coordinator
Brittney Roden,

Learning Community Academic Coordinator
Jennica Botonis,

Assignments Coordinator
Lauren Davis,

Administrative Assistants
Katie Dohrmann,
Geniene Turner,

Other Frequent Contacts

If you are having issues with the wireless, your SLU login or any other technology related items, contact the IT Helpdesk for assistance at or 314-977-4000.

For issues dealing with your cable television hook-up, contact or 314-977-2811. Be prepared with the make and model of your television and a description of the issue you are having as well as any troubleshooting steps you have already taken.

If you need to submit a request regarding the furniture (desks, beds and dressers) in your room or apartment, complete a Furniture Crew Request in the mySLU housing portal. If you have a concern with either a permanent fixture or an appliance, please submit a work order through FAMIS.

Laundry Machine
If you are experiencing a problem with a washer or dryer in one of the common laundry rooms, you have three ways to submit a work order:

  1. Download the CSC ServiceWorks Service Request app, scan the license plate on the machine, fill out your contact information and hit submit.
  2. Place a request online at Enter the machine number and your contact information.
  3. Call 1-800-762-3452; the representative will ask you for the machine's ID number.

Other Facilities Issues
Submit a FAMIS work order for issues with air conditioning or heating units, clogged sinks and toilets, or door hardware.