Errors

There will be times at which you may be notified of an error. The following explains what type the error is, why it happens, and what to do about it.

Error: This service is temporarily not available

This error is caused by the server which means the host has used up all of its disk space, there is an internal server error, or the server is partly down. Email the webteam and inform them of this error.

Error: The username or password you entered is wrong

This error is caused by the user and simply means that an incorrect username or password has been entered. Re-enter your password and user name and try again; remember that capitals do matter. If you are sure that the password and username you entered is correct, then email the webteam as your site may have been deleted or changed by an admin.

Error: This directory already exists

This error is normally caused by making or changing directories and then hitting the "reload" button. To fix this error, click the back button and try again. If the error persists, contact the webteam.

Error: This service is temporarily unavailable

This error is caused by the host. Email the webteam so that they can fix your directory for you.

Error: Your account is on hold

This error is found when logging into your account and is the result of either creating an new account or having an admin place your account on hold. If the message is anything other then "All accounts are placed on hold until approved" then you may want to contact us for details as to why your account is on hold.

Error: Invalid account or login information

This error occurs when you try to login to manager.cgi. It means that your account username, password, or category is being incorrectly specified. To correct this error, enter your proper login information. If you are certain your information is correct and using the lost password feature does not help, then contact us in case your account was deleted or your information was modified.